The healthcare industry is undergoing significant transformation, driven by data and various forms of technology. Examples include hospital and practice consolidation, advanced diagnostic tests for early-stage disease detection and new business models such as retail health.
This is where a master’s degree in healthcare management proves invaluable. This advanced degree provides deep insight into the elements of healthcare transformation, as well as skills and knowledge in managing healthcare facilities. With a master’s in healthcare management, professionals can better help their patients and organisations, accelerate their careers and lead in the dynamic and complex healthcare industry.
Healthcare management involves overseeing the day-to-day operations of healthcare facilities, such as hospitals, clinics and private practices. It includes coordinating various administrative tasks to ensure efficient and effective service delivery. Key skills needed in healthcare management include:
The responsibilities of a healthcare manager can vary depending on the size and structure of their facility, but they generally maintain the operational integrity of healthcare services and contribute to the overall quality of patient care. Their tasks range from managing financial operations like billing and budgeting to making decisions about recruitment, staffing and training. Healthcare managers also ensure compliance with health and data protection regulations, facilitate communication with stakeholders such as insurers and investors, and develop and implement organisational-level goals and procedures.
A master’s degree in healthcare management is a postgraduate program designed to equip candidates with advanced skills and knowledge in managing healthcare facilities. Such advanced degrees are common among health management professionals because some employers prefer or even require candidates to have one. Regardless of undergraduate background, a master’s degree in healthcare management or a related subject prepares candidates for various roles in the field, such as:
A master’s degree in healthcare management typically covers healthcare systems, the business aspects of healthcare and practical managerial experience. The curriculum may also include case studies to prepare graduates for real-world challenges in the field. Other pathways to healthcare management include:
A master’s degree in healthcare management equips professionals with the skills and knowledge needed to lead effectively in the healthcare sector. Here are key ways this advanced degree can help you become a leader in the industry:
A master’s degree in healthcare management helps candidates develop essential leadership capabilities. The program provides training in team management, communication and conflict resolution, enabling graduates to effectively lead diverse teams in various healthcare settings. This leadership training prepares professionals to take on high-level managerial roles and drive organisational success.
Advanced healthcare management programs equip candidates with strategic decision-making skills. Through case studies and practical managerial exercises, students learn to evaluate complex situations, consider various outcomes and make informed decisions. These skills are crucial for navigating the dynamic healthcare environment and ensuring optimal patient care and operational efficiency.
Healthcare management candidates learn to analyse a wide range of challenges, from financial issues to patient care concerns. The curriculum of a master’s degree in healthcare management typically includes training in data analysis, critical thinking and problem-solving to help students identify issues, develop solutions and implement effective strategies to address them.
A master’s degree in healthcare management encourages innovation by exposing students to the latest trends and technologies in the healthcare industry. This exposure helps professionals think creatively and develop innovative solutions to improve healthcare delivery, enhance patient outcomes and streamline operations.
Advanced healthcare management programs offer in-depth professional guidance about healthcare systems, providing students with a comprehensive understanding of how various components interact. This knowledge enables graduates to navigate the complexities of healthcare organisations, improve system efficiency and contribute to policy development.
Effective resource management is a key component of healthcare management. Advanced healthcare management programs teach students how to allocate resources efficiently, manage budgets and optimise the use of personnel and technology. These skills are essential for maintaining high-quality care while controlling costs.
Healthcare management professionals must stay current with technological advances. As such, a master’s in healthcare management typically includes training on the latest healthcare technologies, such as electronic health records and telemedicine, to ensure that graduates can integrate these tools into their organisations and improve service delivery.
Strategic planning is crucial for organisational success. Advanced healthcare management programs teach students to develop long-term plans that align with organisational goals, anticipate future trends and prepare for potential challenges. This strategic foresight helps healthcare managers lead their organisations effectively in a rapidly changing industry.
Earning a master’s degree in healthcare management offers numerous advantages that can significantly enhance your professional and personal growth. Here are six key benefits:
Modern healthcare management programs are designed with flexibility in mind. Options like fully online or hybrid formats allow working healthcare professionals to balance their demanding schedules and career commitments with their studies. Students pursuing a master’s in healthcare management online can advance their education without taking years off work. This makes it easier to achieve career growth without sacrificing current responsibilities.
Healthcare professionals typically do not attend business school. A master’s degree in healthcare management helps candidates bridge the gap in their understanding of the business side of the industry by providing essential business knowledge and skills, such as financial management, strategic planning and organisational leadership. This comprehensive understanding is often the key to achieving leadership positions and earning a seat at the decision-making table.
Advanced healthcare management programs typically feature instruction and guidance from experienced professionals who offer key insights into the industry. Engagement with industry leaders provides valuable perspectives that prepare students for successful careers in healthcare management. Learning from seasoned experts also ensures that students receive a high-quality education grounded in real-world applications.
Healthcare professionals seeking careers in management need to hone their skills through practical experience, not just theoretical study. Advanced healthcare management programs, such as those offered by Newcastle Australia Institute of Higher Education (IHE) Singapore, engage students in experiential learning to strengthen critical thinking, problem-solving and decision-making skills. This hands-on approach prepares graduates to tackle real-world healthcare challenges effectively.
Networking is another key advantage of pursuing a master’s degree in healthcare management. In a postgraduate setting, students collaborate with like-minded, goal-oriented professionals who are passionate about their work and bring a wealth of experience to the classroom. This environment allows students to build national and international professional networks, fostering connections that can enhance their careers.
Advanced healthcare management programs typically provide specialised knowledge of theories, models and concepts relevant to health economics, management and policy. These programs enable students to become proficient in applying these theories in practical settings, equipping them with the expertise needed to excel in specialised areas of healthcare management.
A Master of Health Economics, Management and Policy degree from Newcastle Australia IHE SG is a foundational block for an exciting, challenging and fruitful career in healthcare management. This program offers specialised knowledge of theories, models and concepts relevant specifically to health economics, management and policy. It hones students’ expertise in applying research principles and methods to conduct substantial projects in these areas. It also helps candidates lead in the healthcare industry by developing their professional proficiency in utilising information and technology in health economics, management and policy contexts.
Notably, Singapore’s healthcare industry is the fastest-growing sector in the country. Therefore, graduating with a master’s in healthcare management in Singapore, positions candidates as highly sought-after employees and opens up numerous leadership opportunities in this dynamic field.
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Professor Julia Connell is currently the Acting Pro Vice Chancellor and CEO at the Newcastle Australia Institute of Higher Education. Previously, Julia held Director, Dean and Assistant Dean roles at Universities in Australia, the UAE and Indonesia. She has published over 100 refereed journal articles/book chapters, co-edited 17 special issue journal volumes and 9 books. Many publications focus on change, people development and, more recently, new technologies. She has consulted for various public and private sector organisations, taught in 11 different countries and lived in 4. Julia just led a team to create and facilitate a Senior Leadership Program for the New South Wales Community Justice Department and will shortly begin a new project researching skills, education and development in Singapore.
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Siew Choi is a seasoned financial services leader with a three-decade long career focused on (re)insurance within the Asia Pacific. Renowned for her innovative strategies and ability to deliver long-term success, she excels in fostering innovation and driving transformative initiatives within tightly regulated landscapes.
With pivotal roles at industry giants, including AXA, AIG, and Swiss Re, Siew Choi brings extensive expertise in portfolio underwriting, risk assessment, pricing, analytics and distribution management. Having worked and resided in Malaysia, Singapore and Thailand, Siew Choi’s leadership transcends borders, guiding culturally diverse teams across ten countries.
Siew Choi continues to shape the industry’s digital evolution as an advisor to insurtechs. Her active involvement on board committees for charities and non-profits, as well as her dedication to mentoring undergraduates, demonstrates her passion to serve the community. Armed with a Master’s degree from Stanford University and an Executive Diploma in Directorship from Singapore Management University (SMU), she is primed to contribute her extensive Asia-focused financial services acumen to the NAIHE board.
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Dr Chew, a Colombo Plan Scholar, graduated from the University of Newcastle in 1974 with a Bachelor of Engineering degree with Honours Class I and University Medal as well as a Bachelor of Arts degree in Economics. Dr Chew was also awarded a Doctor of Engineering honoris causa by the University in 2003 and is a Patron of the University of Newcastle’s Alumni Chapter Singapore. He is actively involved in the management and boards of several public companies.
Professor Chen completed a Bachelor of Architecture at the University of Newcastle as a Colombo Plan Scholar in 1980, finishing with first class honours and a University Medal. He has subsequently completed a Master of Business Administration, a Master of Architecture and a Doctor of Philosophy at Newcastle. Until 2005, Professor Chen held the position of Professor in the Faculty of Engineering at the University of Newcastle. In recognition of Professor Chen’s 20 years of service to the University of Newcastle, he has been appointed as Patron of the University of Newcastle’s Alumni Chapter Singapore.
Bill Chua has served on local and foreign boards for the past twenty years. He is currently an Independent Director on the boards of IES-INCA Pte Ltd, United Hampshire US REIT Management Pte Ltd, Sunseap Group Pte Ltd, Citibank Singapore Limited, and BoardRoom Executive Services Pte Ltd, and a Managing Partner and Director of Green Sands Equity Inc. Bill retired from United Overseas Bank (UOB) as the Managing Director and Head Global Financial Institution Group in November 2014 after thirty-four years of a successful and distinguished career in the financial services sector. He was awarded the Public Service Medal (PBM) in 2004, and the Public Service Star (BBM) in 2016 by the Government of Singapore.
Bill was a Colombo Plan Scholar. He holds a Bachelor of Arts, and a Bachelor of Engineering Hons Class 1 from the University of Newcastle, Australia. He is a Fellow at the Singapore Institute of Directors, and at the Institution of Engineers, Singapore.
Jaspal Singh started his career with the Singapore Government Administrative Service (1978-2004), serving in the Ministries of Transport, Finance and Trade & Industry and on the Boards of various statutory bodies and Government-linked corporates.
Key appointments held include Director of Budget and Deputy Secretary in the Ministries of Finance and Transport. He was awarded the Public Administration Medal (Silver) in 1998 and the Long Service medal in 2003 for 25 years of service.
This was followed by a 14-year stint in the private sector based in London as CEO, ComfortDelGro (UK & Ireland), where he led the growth of ComfortDelGro’s network of bus, coach, taxi, private hire and engineering businesses in England, Wales, Scotland and Ireland. For his corporate accomplishments abroad, he was voted “Outstanding Overseas Executive of the Year, 2017” at the Annual Singapore Business Awards in April 2018.
Jaspal was born into a Sikh family in 1953 in New Delhi, the 5th child of Gurbachan Singh and Amrit Kaur (refugees from Pakistan in 1947). He grew up in Kuala Lumpur prior to under-graduate studies on a Colombo Plan scholarship at the University of Newcastle, Australia (1973-77) and post-graduate studies (sponsored by the Singapore Government) at Harvard University (MPA, Kennedy School of Government, 1984-85, and AMP, Harvard Business School, Fall 2003).
Jaspal is currently Senior Advisor to SMRT Corporation Ltd and SPH Group. He sits on the Governing Council of the Singapore Institute of Directors and is also Adjunct Senior Research Fellow at the Institute of Policy Studies at the LKY School of Public Policy.
Jaspal Singh started his career with the Singapore Government Administrative Service (1978-2004), serving in the Ministries of Transport, Finance and Trade & Industry and on the Boards of various statutory bodies and Government-linked corporates. Key appointments held include Director of Budget and Deputy Secretary in the Ministries of Finance and Transport. He was awarded the Public Administration Medal (Silver) in 1998 and the Long Service medal in 2003 for 25 years of service.
He received a Colombo Plan scholarship at the University of Newcastle, Australia (1973-77) and completed post-graduate studies (sponsored by the Singapore Government) at Harvard University (MPA, Kennedy School of Government, 1984-85, and AMP, Harvard Business School, Fall 2003).
Jaspal is currently Senior Advisor to SMRT Corporation Ltd and SPH Group. He sits on the Governing Council of the Singapore Institute of Directors and is also Adjunct Senior Research Fellow at the Institute of Policy Studies at the LKY School of Public Policy. He is also the High Commissioner to the Republic of Rwanda for Singapore Ministry of Foreign Affairs.
Dr Tay is currently a Corporate Advisor, engaging in business development and coaching budding business leaders. He serves on the boards of companies involved in food and education and writes on management issues in ‘Asian Meat’, and ‘AgriFood Magazine’, two international food publications. For 17 years, from 1989 to 2006, Dr Tay was the President and CEO of Singapore Food Industries Ltd (SFI), a public listed food distribution and manufacturing company in Singapore. Under his leadership, SFI expanded internationally from its base in Singapore to include operations in the United Kingdom, the Republic of Ireland, China and Australia. During the period from 1992 to 2004, he concurrently held other positions, including Group Coordinator for Human Resource and Group Director (Strategic Development) in Singapore Technologies.
A Colombo Plan Scholar, Dr Tay graduated with Bachelor degrees in both Engineering (Honours) and Economics from the University of Newcastle in Australia. In 1986, he obtained an MSc in Management (Sloan Fellows Program) from the Massachusetts Institute of Technology. He is a Fellow of the Chartered Institute of Management Accountants, United Kingdom, and a Member of the Institution of Engineers, Australia. He was awarded a Doctor of Engineering honoris causa by the University of Newcastle in 2015.
Dr Tan has 33 years of distinguished service in the Singapore Public Service holding various key appointments before completing his term as a Permanent Secretary in 2007. He held various top public leadership positions including as General Manager and Chairman, National Computer Board, Managing Director, Economic Development Board, Chief Executive, Singapore Tourism Board, Permanent Secretary, Ministry of Manpower, Permanent Secretary, Ministry of Information, Communications and the Arts, Chairman National Library Board and Chairman of the Media Development Authority. He played a leading role in the information technology, economic, tourism, manpower, library, media, arts and creative industries development of Singapore.
Dr Tan received a Colombo Plan Scholarship to study at the University of Newcastle and completed a Bachelor of Engineering degree in Industrial Engineering with Honours Class I as well as a Bachelor of Arts degree majoring in Economics. In 1998, Dr Tan was awarded a Doctor of Engineering honoris causa. He had a long and distinguished career in Singapore’s public service holding various key appointments before completing his term as a Permanent Secretary in 2007.
Professor Cheong has played a key role in the urban transformation of Singapore over the years. She was the CEO of the Housing and Development Board (HDB) from 2010 to 2020, overseeing the development and management of over 1 million public housing flats. Prof Cheong was also the CEO of the Urban Redevelopment Authority (URA) from 2004 to 2010, and has extensive experience in strategic land use planning, conservation of built heritage and the real estate market. On 1 January 2021, Prof Cheong was appointed Chairman of the Centre for Liveable Cities under the Ministry of National Development, Singapore. She is also the current Chairman of the Lee Kuan Yew World City Prize Nominating Committee.
A Colombo Plan scholar, Prof Cheong holds a 1st Class Honours degree and University Gold Medal in Architecture and a Doctor of Architecture honoris causa conferred by the University of Newcastle; a Master’s degree in Urban Development Planning from University College London and has completed the Advanced Management Programme in Harvard Business School.
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Dr Lee Kwok Cheong, popularly known as KC, retired in 2019 after a 41-year career in IT and education, of which 23 years were in the CEO role. He has been active in shaping Singapore’s IT, education, and talents development landscape. He was in charge of the Singapore civil service’s use of IT from 1989 to 1996. In 1996 he was the founder CEO of NCS Pte Ltd, which grew to be Southeast Asia’s largest IT services provider. In 2005 he joined SIM Pte Ltd as CEO, again growing SIM to be the region’s largest private education provider. In that role, he partnered several leading universities from Australia, UK and US to bring their diploma and degree programs to Singapore, for local as well as international students.
KC was the founding President of the Singapore Association for Private Education, the industry association. He was the President of the Singapore Computer Society, the IT professional society.
Due to his prominent role in IT and education, KC was invited to be on many of Singapore’s national-level committees in these areas. He has served on the Board of various public and private organisations.
He was Adjunct Faculty at NTU and UniSIM. He was conferred honorary doctorate by RMIT University, University of London, and University of Stirling. For his public service contributions, he was conferred National Day Medals in 2010 and 2016 by the President of the Republic of Singapore.
Currently, he is on the Board of an education company in Vietnam, an IT services company listed on Singapore Exchange’s main Board, a government-owned gaming operator, a music ensemble, and a mental health charity.
Lee Meng started her legal career in private practice after obtaining her Bachelor of Laws (Honours) degree from the National University of Singapore and after being admitted as an Advocate & Solicitor of the Supreme Court of Singapore. She was handling real estate legal work in a leading law firm in Singapore before she moved to in-house legal counsel work.
She has extensive experience in corporate matters and legal compliance across different industries. She was Vice President of the Legal & Corporate Secretarial department of the Ascott Group Limited which was then a hospitality company listed on the Singapore Stock Exchange. She was Counsel (Projects)/ Director, Legal & Corporate Secretariat of Singapore Power Limited and had also served as Vice President of the Administration & Governance division of SATS Ltd.
She had worked with the Pre-Professional Education Office of a Singapore restructured hospital, which office coordinates education programmes relating to the clinical training of medical, nursing, allied health and pharmacy students and she holds a Diploma in Early Childhood Care and Education.
Bill Chua has served on local and foreign boards for the past twenty years. He is currently an Independent Director on the boards of IES-INCA Pte Ltd, United Hampshire US REIT Management Pte Ltd, Sunseap Group Pte Ltd, Citibank Singapore Limited, and BoardRoom Executive Services Pte Ltd, and a Managing Partner and Director of Green Sands Equity Inc. Previously he had served on the boards of Singapore Technologies Electronics Limited, Jurong International, Clearing and Payments Services Pte Ltd, DSO National Laboratories, Defence Science & Technology Agency and Singapore Technologies Kinetics Ltd, and CLS AG.
Bill retired from United Overseas Bank (UOB) as the Managing Director and Head Global Financial Institution Group in November 2014 after thirty-four years of a successful and distinguished career in the financial services sector. He was also on the boards of several affiliates and subsidiaries of UOB. Given his extensive banking experience, and engineering background, he is often called upon to provide the oversight for the Governance, Risk & Compliance functions on the boards he is on, and to advise on business and financial strategies, and issues relating to technology, operations and processes.
Bill is active in the financial, education and social communities. He chaired the sub committees on operations at the Association of Banks in Singapore, and the Singapore Foreign Exchange Markets Committee. He was a member of the Singapore Management University Lee Kong Chian School of Business Advisory Board, a resource member of the Parliamentary Committees for the Ministries of Finance and Trade & Industry, and the Ministries of Foreign Affairs and Defence. He is currently on the Board of Governors at SAFRA National Service Association, and the honorary advisor to the Investment Committee at the Association. He is also currently a member of the Investment Committee at the Singapore University of Technology & Design. He was awarded the Public Service Medal (PBM) in 2004, and the Public Service Star (BBM) in 2016 by the Government of Singapore.
Bill was a Colombo Plan Scholar. He holds a Bachelor of Arts, and a Bachelor of Engineering Hons Class 1 from the University of Newcastle, Australia. He is a Fellow at the Singapore Institute of Directors, and at the Institution of Engineers, Singapore.
Ms Sandra Davie, Senior Education Correspondent of The Straits Times joined the newspaper after teaching English Literature and General Paper at a junior college for a few years. As a young reporter, she covered a range of topics from health to religious cults and education, given her background. She honed her investigative journalism skills further at The Philadelphia Inquirer on a Knight Ridder fellowship. Upon her return she joined a special report team and went on to write many award winning stories on a range of issues. She was made education correspondent in 1998 and has since written extensively on education issues from pre-school to higher education. She has won several in-house awards including Feature of the Year and Story of the Year for her education stories.
Sandra shares her expertise with educators and parents through university boards, school talks and informal meet-up sessions. She fields parents’ queries through the regular Ask Sandra columns, produces video clips to explain schemes and help parents make informed decisions in addition to her regular opinion pieces on education.
Sandra has a BA from the National University of Singapore and a MSc in International Relations from the London School of Economics and Political Science.
Professor Kent Anderson is an international lawyer who specialises in Asia and the Pacific. He recently returned to the University of Newcastle as Deputy Vice-Chancellor, Global Engagements and Partnership. He has an eclectic background, having completed tertiary studies in US, Japan, and the UK in Law, Politics, Economics and Asian Studies. He also worked as a marketing manager with a US regional airline in Alaska, a commercial lawyer in Hawaii, and most recently senior adviser for higher education to two Commonwealth Ministers of Education.
Within universities, Kent was Interim Deputy Vice-Chancellor (Academic) at Newcastle, Deputy Vice-Chancellor (Engagement) at University of Western Australia, Pro Vice-Chancellor (International) at the University of Adelaide and Dean of the then Faculty of Asian Studies at the Australian National University. He started his academic career as an associate professor at Hokkaido University Law School in Japan. Kent has been on a number of boards, including the National Library of Australia Council, Ministerial Council for International Education, Higher Education Standards Panel, New Colombo Plan Advisory Board, Board of Canberra Grammar School and Shenton College (Perth), and President of the Asian Studies Association of Australia and Japanese Studies Association of Australia.