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Turning Challenges into Change: Rosalind’s Story

For people with disabilities, accessibility isn’t just about ramps or signs—it’s also about being seen and heard within systems that are not designed for them. Whether it’s running into an obstacle on a tactile path, needing a sign language interpreter at the doctors, or the absence of inclusive teaching methods in school, there are opportunities to strengthen how Singapore supports people with disabilities.

These challenges inspired Rosalind Foo to help those facing the same difficulties. For more than two decades, Rosalind has been a volunteer at the TOUCH Silent Club. She constantly looks for ways to improve herself and empower the Deaf community. From completing a degree in counselling to pursuing her Master of Special and Inclusive Education at Newcastle Australia Institute of Higher Education, she aims to build a more inclusive Singapore.

Facing Challenges, and Finding Fulfilment
Rosalind (centre), and the pioneers of the HI! Club

Rosalind was born deaf and had to quickly learn to navigate a world that wasn’t built for her. Sign language became her lifeline—a bridge that allowed her to express her thoughts and emotions clearly. But outside the comfort of her sign-capable family, she faced a constant language barrier, relying on lip-reading, guesswork, and people who could translate for her.

Still, Rosalind was determined not to let these barriers hold her back. She persevered through her primary school years with the help of hearing aids, an FM system, and the support of specialised teachers.

Her hard work paid off and Rosalind started pursuing computer studies at polytechnic. When she realised there were fewer resources and accommodations for Deaf students, she knew she had to build understanding and connection in a different way. So, she and her team pioneered the HI! Club to promote Deaf culture and sign language among hearing peers, hoping to raise awareness about the invisible issues that the Deaf community faces every day.

The same drive for growth and improvement only grew after she graduated. She wanted to touch the lives of others, just like they touched hers. On a friend’s suggestion, she visited the TOUCH Silent club—first as a regular attendee, then as a volunteer where she taught computer skills and tutored kids every week.

While Rosalind continues to break down barriers and make education more accessible for her students, she is acutely aware that many Deaf individuals still face obstacles that make it harder to access certain needs, such as mental health services.

Counselling and Caring for Her Community

People often overlook just how much the world relies on sound. Warnings come in the form of traffic horns and emergency sirens. Entertainment like movies and music all rely heavily on audio. Most people can access help, information or entertainment with ease, but some can’t.

Creating accessible and inclusive spaces for Deaf people can be as simple as hiring a sign language interpreter at an event. But there are situations where a Deaf person would prefer not to have an interpreter. One such situation would be during counselling.

Counselling sessions are usually a safe and private one-on-one space where highly personal matters are discussed. Understandably, many people are hesitant to have someone else present. But without an interpreter, sessions default to writing, which can flatten nuances and meanings that one would easily catch in conversation.

To create truly inclusive care, it is important for mental health providers to learn sign language and break down communication barriers. “Deaf clients should be given the opportunity to speak (sign) independently, without having to rely on their family members.” says Rosalind.

But rather than waiting for people to step up, Rosalind took action. She began pursuing a counselling degree so she could promote mental health awareness in her community.

Through her dedication, she hopes to help Deaf people learn more about their emotions and become more resilient.

Rosalind (centre), teaching a sign language class.

Accessible mental health isn’t Rosalind’s only goal. She also dreams of becoming a full-time teacher—her motivation for taking on the Master of Special and Inclusive Education (MSIE) at Newcastle Australia. She hopes that the knowledge she gains will help her become a better advocate for herself and for students with special needs.

“Every Deaf person deserves to be educated, but the national curriculum should be tailored to suit their learning needs.” Rosalind’s firsthand experience makes her uniquely qualified to help students who are facing the same troubles.

In the meantime, she carries high hopes for Singapore’s education system.

 “I am confident that inclusive education for students with hearing loss will continue to improve in the long run,” says Rosalind.

Accessing the Future

Allowing Deaf people to attend mainstream schools and providing resources are small steps in Singapore’s march towards inclusion, but Rosalind hopes for more. She dreams of a time where Singapore Sign Language is an official language alongside English, Chinese, Malay, and Tamil. She envisions workplaces, schools, and hospitals that have well-paid, highly qualified interpreters. It’s a future where Deaf individuals easily step into high positions, equipped with the skills to raise bars and support others.

For that to happen, the government has to invest in educational interpreters and specialised teachers. The tireless efforts of these dedicated professionals create a better landscape for Deaf students, helping them to thrive in school, and eventually, at work.

Rosalind (left), attending her graduation ceremony alongside her brother.

Beyond interpreters and teachers, there’s a need for Deaf leaders who can be good role models for Deaf students—like Rosalind who is forging roads so the Deaf community can achieve great things.

Inclusivity isn’t created in a day—it’s a conscious effort every day. Simple things like smiling, waving, learning basic signs, or even typing a quick note on your phone can open the door to understanding and belonging for everyone.

Rosalind’s journey shows how learning can empower not just the student, but the communities that they serve. To find out more about the program that’s helping shape educators like Rosalind, reach out to Newcastle Australia’s Future Students team at singapore-enquiry@newcastle.edu.au.